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Frequently Asked Questions

Payment Options ~ Shipping ~ Security & Privacy ~ Washing Instructions ~ Tax ~ Customer Service ~ Wholesale ~ Fundraising

 


Payment Options

What forms of payment do you accept?

We accept Visa, Mastercard, and Discover. . All payments must be denominated in U.S. Dollars. For Visa, Mastercard and Discover your account will be charged for the amount of sale at the time of order.

 


 

Shipping

Do you ship to P.O. boxes, APO, or FPO boxes?

UPS does not ship to any PO, APO, or FPO boxes. UPS can only ship to complete home or business addresses. To ship to P.O.Box, APO, or FPO boxes please choose USPS Priority Mail.

When will I receive my order?

Your order will usually be processed within 3-5 business days. The shipping time will be determined by the shipping option that you choose. (see shipping options below). Fundraisers and Wholesale orders will be processed within 7-14 business days depending on size of order.

What is the cost of shipping?

Shipping charges are based on the weight of the order and the distance to its shipping destination. Our shopping cart will calculate shipping charges for you, before you checkout. Just enter your Zip Code at the bottom of the cart and click calculate shipping.

What are my shipping options?

We currently ship only within the United States. A list of our shipping options are as follows:

  • USPS Priority Mail: through the U.S.P.S. is a fast way to have your package delivered if you need it quick. Average shipping time for priority is 2 to 3 days.
  • UPS Ground: Door-to-Door delivery in 1-5 business days. Delivery to Alaska & Hawaii in 3-7 business days.

For your convenience, we offer you a shipping calculator while your items are still in your shopping cart. You will know your shipping charges before you confirm your order.

Can I ship to a different location?

To ship to another address, please enter your billing address in the billing information field and the shipping address in the shipping information field.

 


 

Security & Privacy

Security

Wear The Message utilizes Secure Sockets Layer (SSL) technology with 128-bit encryption to protect the security of personal information during transmission. Users of the site are responsible for maintaining the confidentiality of their accounts and passwords and for restriciting access to their computer. Users are also responsible for assuring that their browser supports SSL transactions.

Privacy

Users of the Wear The Message site acknowledge that they may provide to us information regarding themselves or their firms/organizations including, but not limited to, personal and organizational name, physical address and e-mail address. Wear The Message is committed to protecting the privacy of site users and clients, as well as information collected about the user/user's organization. All such information collected will not be used outside Wear The Message without the user's/client's notification and permission.

 

 


 

Washing Instructions

How should I wash my T-shirts?

We take great pride in the T-shirts that we print. Like all embellished garments, your shirt should be washed inside-out, in cold water, without bleach. This will provide maximum durability and colorfastness. For Performance fabrics that have anti-microbial properties please be sure not to wash them with any softner or dryer sheets as this will remove the anti-microbial properties.

 


 

Tax

Will I be charged tax on my order?

Wear The Message is located in Ohio. By law we are required to collect sales tax on all orders shipped within Ohio. Orders shipped outside Ohio are not subject to sales tax.

 


 

Customer Service

What if I need to contact you or I have a question?

If you need to contact us for questions or anything regarding Wear The Message, please call us toll-free at 1-866-811-5148 Monday-Friday 9 am-5 pm or e-mail us by clicking here

 

 


 

 

Wholesale

Do you offer wholesale christian T-shirts?

We have a great Wholesale Christian T-shirt program! Please visit our Wholesale Page for details on our Wholesale Program.

 


 

Fundraisers

Do you offer Fundraisers?

We offer all 60 of our designs in our Fundraiser Program. Please visit our Fundraiser Page for details on our Fundraisers.